ECO Canada - Environmental Careers Organization
Become an EP
EP Member Roster
Post a job
Free HR Resources
Green High Schools
ECO JOB BOARD
Return to search results
Customer Service Account Manager
Maxxam Analytics Inc.
MAXXAM Analytics is the largest privately owned analytical laboratory network in Canada and one of the largest in North America. With over 30 years experience and service, we provide quality analytical testing services to government and major companies in the environmental, oil and gas, food and health, forensics and genetic industries through North America.
·A professional work environment that fosters career growth and opportunities for lifelong learning
·An industry competitive compensation package complemented by comprehensive medical/dental benefits, RRSP contribution plan and an internal recognition system
·While working at Maxxam Analytics, you will enjoy a friendly and helpful environment while working alongside the best in your field
·Maxxam Analytics is a dynamic and successful organization that supports promotions from within
·Conducts client meetings and/or conference calls to address issues, needs analysis and trouble shooting
·Work closely with outside sales staff to grow Maxxam’s market share with existing and new clients.
·Fundamental understanding of Maxxam’s QC policies as it pertains to reportable results.
·Proactively ensures overall satisfaction of client base including communication to management team as appropriate.
·Uses innovative and proactive methods to ensure core performance standards and business goals as measured by scorecards, coaching sessions and key performance indicators are achieved.
·Researches all client inquiries to complete resolution, enter corresponding orders / quotes with complete documented follow-up.
·Provides clear, concise and accurate information to operations as it pertains to client
·Adheres to Maxxam Code of Ethics Policy
·Supports and complies with all Maxxam policies, Quality System and Health & Safety program
·Maintains training records and relevant qualifications
·All other responsibilities as assigned
·University degree or college diploma in Sciences, preferably chemistry or environmental related and/or equivalent experience.
·Experience in a laboratory environment an asset.
·Excellent communication skills (both written and verbal).
·Energetic personality that can work independently in a multi-tasking fast paced environment.
·Good knowledge of computers (Microsoft Word, Excel, Outlook).
·Good time-management, communication, multi-tasking and priority setting skills
Please forward your updated resume and cover letter to: Environmental.email@example.com, subject line “Customer service account manager – Calgary”
Jun 19, 2012
Jul 19, 2012
Print this job
Apply for this job
Attach resume (*.doc, *.pdf, *.rtf only):
A confirmation email will be sent to your inbox as well.
Return to search results
WHO WE ARE
EP SUPPORT DOCUMENTS
POST A JOB
HR ASSESSMENT TOOL
Welcome to eco.ca. We are currently in BETA so if you experience any issues, please
let us know.