ECO Canada Warns the Public of Door-to-Door Scam

We have been made aware of recent door-to-door scams involving fraudulent furnace inspections. The suspects claim to be working on behalf of ECO Canada. We’d like to reassure the public that ECO Canada does not engage in door-to-door solicitation or provide home services.

If you are contacted at your home by someone claiming to represent ECO Canada, we encourage you to contact your local police department and/or the Canadian Anti-Fraud Centre.

Click here for ways to report fraud

Tips For Fraud Prevention

The following guidelines from the Edmonton Police Department are designed to help you determine if a door-to-door sale is fraudulent:

  1. The Golden Rule: When an offer seems too good to be true, it usually is.
  2. Keep personal information private. Never give your bank account, social security, or credit card numbers to anyone you don’t know and trust.
  3. If a salesperson approaches you, insist they:
    • Explain up front the purpose of the visit and produce identification;
    • Provide their contact details in the agreement; and
    • Leave the premises if you ask them to do so.
  4. Avoid high pressure sales. Say “no” to any offer or deal that is only available right now.
  5. If you are interested in what a door-to-door salesperson has to offer, take the time to find out about their business and their offer.

    Legitimate door-to-door vendors, including those collecting for charities, will usually leave materials behind for your review. With a phone call or internet search, you will be able to judge whether the offer is legitimate.

  6. Search the business on the web. Research to see if there are other consumers who have commented on the quality of their work – many scams can be identified this way.
  7. You are never obligated to allow a salesperson into your home. Typically, a salesperson from a reputable franchise you do business with or want to do business with will call ahead to arrange a meeting. If not, do not let them in.

ECO Canada encourages you to report any suspicious activity.
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Contact us:

ECO Canada

Suite 200, 308 – 11th Avenue SE
Calgary, AB
T2G 0Y2

Phone: 403-233-0748
Toll-free: 1-800-890-1924
Fax: 403-269-9544

Media enquiries: media@eco.ca

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