EU right of withdrawal
Request to Withdraw from a Purchase
If you are an individual consumer residing in the European Union (EU) or European Economic Area (EEA), you may have a statutory right to withdraw from certain online purchases within 14 days, subject to applicable EU consumer protection laws.
To exercise your right of withdrawal, please complete this form. ECO Canada will acknowledge receipt of your request by email and review your request in accordance with applicable law. If your withdrawal request is valid, ECO Canada will process it in accordance with applicable legal requirements.