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ECO Canada Warns the Public of Door-to-Door Scam

We have been made aware of recent door-to-door scams involving fraudulent furnace inspections. The suspects claim to be working on behalf of ECO Canada. We’d like to reassure the public that ECO Canada does not engage in door-to-door solicitation or provide home services.

If you are contacted at your home by someone claiming to represent ECO Canada, we encourage you to contact your local police department and/or the Canadian Anti-Fraud Centre.

Click here for ways to report fraud

Tips For Fraud Prevention

The following guidelines from the Edmonton Police Department are designed to help you determine if a door-to-door sale is fraudulent:

  1. The Golden Rule: When an offer seems too good to be true, it usually is.
  2. Keep personal information private. Never give your bank account, social security, or credit card numbers to anyone you don’t know and trust.
  3. If a salesperson approaches you, insist they:
    • Explain up front the purpose of the visit and produce identification;
    • Provide their contact details in the agreement; and
    • Leave the premises if you ask them to do so.
  4. Avoid high pressure sales. Say “no” to any offer or deal that is only available right now.
  5. If you are interested in what a door-to-door salesperson has to offer, take the time to find out about their business and their offer.

    Legitimate door-to-door vendors, including those collecting for charities, will usually leave materials behind for your review. With a phone call or internet search, you will be able to judge whether the offer is legitimate.

  6. Search the business on the web. Research to see if there are other consumers who have commented on the quality of their work – many scams can be identified this way.
  7. You are never obligated to allow a salesperson into your home. Typically, a salesperson from a reputable franchise you do business with or want to do business with will call ahead to arrange a meeting. If not, do not let them in.

ECO Canada encourages you to report any suspicious activity.
Report an Incident
Contact us:

ECO Canada

Suite 200, 308 – 11th Avenue SE
Calgary, AB
T2G 0Y2

Phone: 403-233-0748
Toll-free: 1-800-890-1924
Fax: 403-269-9544

Media enquiries: media@eco.ca

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Reconnaissance des terres

Dans un esprit de respect, de réciprocité et de vérité, nous honorons et reconnaissons Moh’kinsstis, le territoire traditionnel du Traité 7 et les pratiques orales de la confédération des Pieds-Noirs : Siksika, Kainai, Piikani, ainsi que les nations Îyâxe Nakoda et Tsuut’ina. Nous reconnaissons que ce territoire abrite la Nation métisse de l’Alberta, la région 3 au sein de la patrie historique des Métis du Nord-Ouest. Enfin, nous reconnaissons toutes les nations qui vivent, travaillent et se divertissent sur ce territoire, et qui l’honorent et le célèbrent.

Land Acknowledgment

In the spirit of respect, reciprocity, and truth, we acknowledge that we live, work, and gather on the traditional territories of the peoples of Treaty 7, including the Blackfoot Confederacy—comprising the Siksika, Kainai, and Piikani Nations—as well as the Îyâxe Nakoda and Tsuut’ina Nations.

This land, known as Moh’kinsstis in the Blackfoot language and encompassing what is now Districts 5 and 6, is also home to the Métis Nation of Alberta, Region 3, within the historical Northwest Métis homeland.

We recognize and honour the deep connection these Nations have to the land, and we are grateful for the opportunity to share in its stewardship.

As we continue our work, we commit to learning from Indigenous knowledge systems, uplifting Indigenous voices, and fostering relationships rooted in equity, understanding, and reconciliation.

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